Malika Flanagan has been an at-large board member at the NYC Arts in Education Roundtable since 2022. She currently leads Customer Strategy at Macy’s, where she works with teams across the enterprise to drive customer centric strategies and decision making. She was previously a Project Leader at Boston Consulting Group (BCG) where she supported clients mainly in the retail industry on topics including strategy, operating model, and marketing. She received a BS in Economics from the Massachusetts Institute of Technology and an MBA from Columbia Business School.