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Community Manager
Super Awesome Friends


About Super Awesome Friends

 Super Awesome Friends is a fast-growing business in the live entertainment industry, with a focus on Broadway and Off-Broadway. Our team has more than two decades of award-winning content creation, digital strategy and experiential marketing (from the stage to the digital stratosphere), SAF builds strategic and groundbreaking integrated creative marketing using digital tools. We work with brands, artists, makers, social impact and entertainment to design experiences connected to digital innovation.

About the Role of Community Manager

 For the right candidate, this will be a great opportunity to step into a growing company. The Super Awesome Community Manager is responsible for posting social media content and engaging with followers across all platforms and for all accounts.



Help by developing brand guidelines, tone and voice and general branding alignment
Schedule posts for all social channels in a timely manner
Learn and follow the tone and language of each individual account and adhere to those guidelines in their responses
Manually post Instagram Carousel posts and Instagram stories
Check social channels during the previously-agreed upon daily schedule
Engage new audiences by liking, commenting, retweeting and messaging
Follow relevant hashtags, search and engage
Respond to questions in all forms of communication that come in and act as a steward of customer service on behalf of the brand including DM’s, emails, messages and tweets and communicate requests to account team
Work with Account Manager to create a FAQ that will go on website and available for social purposes
Be available at evenings and weekends to engage


A deep interest in where content and social media can change the game
A deep interest in growing fandoms and how they work
A deep care for culture change in entertainment
Must be able to problem solve on the fly
Must be able to quickly adapt to changes in projects and client goals
Must have excellent time management skills and have the ability to prioritize
Must be comfortable with working in a deadline driven, fast paced environment
Must have the ability to work nights and weekends when necessary
Be a great communicator
Be extremely collaborative
Be hyper-detail oriented and super organized
Be out-of-the-box creative
Be friendly, positive and independent
Take initiative
Have a sense of humor
Enjoy the art of human relationships
Have a passion for live entertainment and performing arts


A strong candidate will work to balance the needs of our clients and communities with the goals of Super Awesome Friends. You have an understanding of our landscape and a solid combination of interpersonal and goal-oriented skills. You are a creative and you are a team player.  You see that this is an ecosystem of relationships. You are ready to learn and grow with the company. You are discreet with the information you have access to. Your strong client relationships will help elevate the profile of Super Awesome Friends within the live entertainment industry…and beyond.

The above noted job specifications are not intended to describe in detail the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change, so may the essential functions of this position. Other areas of responsibility may be assigned to meet business needs.

Date posted:

August 30, 2019

Expire date

September 3, 2019

Contact email:

NYC AiE Roundtable