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Apollo Theater


Position Summary: This position will manage the organization’s events management system (EMS). Essential Duties and Responsibilities include the following. Other duties may be assigned.  Manage and act as primary contact for institutional event calendar, used by all departments  Proactively manages the events management calendar and meeting schedule/logistics for General Management  Ensure calendar is current by resolving time conflicts and approving all events in calendar  Act as liaison between administrators of all departments to ensure accuracy and consistency throughout the calendar  Provide front-end and back-end support for the events management database  Back-up with scheduling and confirming event spaces, back of house details, and ensuring estimates are entered  Monitor and maintain system health and security  Create accounts for all users and assign security levels  Prepares users by conducting training; providing information; resolving problems.  Generates reports, responds to questions, provides assistance and makes routine interpretation of policies and procedures, or directs inquires to appropriate staff as it relates to the events management system  Supports database functions by designing and coding utilization.  Proactively brings in appropriate staff to confirm and clarify event details  Maintains quality service by establishing and enforcing institutional procedures  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices  Contributes to team effort by accomplishing related results as needed.  Provides administrative support for GM as directed

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience:  Bachelor’s degree (B. A.) from four-year college or university or equivalent experience  Proficiency in Microsoft Office  Event Management software experience is helpful (ArtsVision experience is a plus!) Competency:  Demonstrated ability to be well organized, and a self-starter  Ability to work independently and within a team, as well as various departments  Ability to multi-task, set work priorities, track projects and meet deadlines  Strong attention to detail  Ability to work in a fast pace environment  Ability to work well under pressure.  Excellent communication skills  A passion for theater and the performing arts preferred  Excellent oral and written communication skills  Proficiency with Microsoft Office  Constant dedication to personal & departmental improvement  Commitment to getting things done  A can-do attitude  Out of the box thinker  Ability to find “yes” and not settle for “No”  Applicants with the ability to

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NYC AiE Roundtable